We do only post within the UK

We do post to BFPO (British Forces Post Office) addresses, as long as it has a UK postcode

Envelopes are provided loose inside the postage envelope for you to use if the crap present is not personalised and delivered directly, as specified during the checkout process.

We post ALL Crap Presents second class. This is the ONLY postal service we provide – we do not offer an alternative crap service.

Once the purchase has been made, they are posted the next working day. (i.e, if ordered on a Monday, we will be posting the item on the following Tuesday). If an order has been made on a Friday, this will be posted the following Monday. (unless this is a bank holiday and then we won’t bother).

We post Monday to Friday ONLY.

The postal service is provided by Royal Mail and they claim to deliver the item the in 2-3 working days after posting, although the service can take anytime up to 5 WORKING DAYS.

We don’t have any control over the service Royal Mail provide – although we are always happy to help if the item has still not arrived after the 5 WORKING DAYS. Our Crap Presents are usually received within 2-3 working days.

If you have NOT received your order within 5 WORKING DAYS, please do contact us as there may have been an issue with the postal service. Our presents may be crap but we will do our best to help.

The address we use to post to comes from the details on your order – therefore please ensure these details are correct at the time of purchase as we cannot change the address once it has been posted. Please do contact us asap if you need to change the address information via email. We will confirm your details have been changed if we can and please allow a few hours for us to confirm receipt of your request.